T.E.S.S. for Taubman

Digital loyalty meets physical retail.

Taubman Exclusive Shopper Service (TESS) is a digital platform designed to provide a fully-integrated shopping experience for consumers, a real-time messaging platform for retailers and a robust consumer data engine for Taubman.

With every interaction, TESS learns shopper preferences, habits and behaviors, and is able to evolve messaging to be more personalized, relevant and helpful. And by integrating with both retailer and Taubman location marketing initiatives, TESS rewards shoppers with deals, perks and exclusive content to drive engagement, both at home and in-store.

Explore local shops and see highlighted deals in your area.

Explore local shops and see highlighted deals in your area.

Select your favorite shops to follow and receive personalized promotions.

Select your favorite shops to follow and receive personalized promotions.

Augmented reality mall tour identifies promotions, styles and other points of interest based on your profile.

Augmented reality mall tour identifies promotions, styles and other points of interest based on your profile.

Shop inventories from multiple stores, filtered and sorted by the styles you like.

Shop inventories from multiple stores, filtered and sorted by the styles you like.

Geo-fenced promotional messages triggered by activity, as well as realtime loyalty tracking and participation.

Geo-fenced promotional messages triggered by activity, as well as realtime loyalty tracking and participation.

Tiered membership unlocked special promotions and deals earned through frequency, purchase and social sharing activity.

Tiered membership unlocked special promotions and deals earned through frequency, purchase and social sharing activity.